Helping a Friend

How to support someone you're worried about.

How to Offer Support

If you're worried a friend, family member, or colleague is being abused, it can be difficult to know what to do. Here are some ways you can help.

Let them know you've noticed something is wrong. They might not be ready to talk, but try to find quiet times when they can talk if they choose to.

If someone confides in you that they're suffering domestic abuse:

  • Listen without judgment. Acknowledge that it takes incredible strength to talk about abuse. Give them time to talk, but don't push them if they're not ready.
  • Acknowledge the situation. Reassure them that they're in a frightening and difficult situation and you're there for them.
  • Validate their feelings. Tell them that nobody deserves to be threatened or beaten, no matter what the abuser has told them. The abuse is not their fault.
  • Be a supportive friend. Encourage them to express their feelings, and allow them to make their own decisions at their own pace.
  • Do not tell them to leave. This is their decision. Leaving can be the most dangerous time, and they need to be ready and have a plan.
  • Offer practical help. Ask if they have suffered physical harm. If they have, offer to go with them to a hospital or GP. You can also help them report the assault to the police if they choose to do so.
  • Provide information. Be ready to provide information about specialist support organisations. Our Rapid Connect page has a list.
Go to Rapid Connect Helplines
Your Safety Matters Too

Supporting a survivor can be emotionally taxing. Make sure you have your own support system in place. Do not put yourself in a dangerous situation or confront the abuser directly.